HALion Symphonic Orchestra

I purchased HALion Symphonic Orchestra, order number 215888648. I downloaded the download centre to download it. I use Win10, 64-bit.

My DAW is Reaper. I installed it. When opening Halion Sonic SE, a pop up says "no valid license". So, I downloaded the License Control Centre but it wants me to insert a USB stick. I don't have a USB licensey-stick thing. The eLicenser doesn't give me the option of using software activation on my PC. Instead, it tells me to contact Nexway to get a PC activation. Nexway says contact Steinberg. It's not their problem. They only take the money. The run-around continues. Also, I can't log in to register the software on the Steinberg page as the username and password THEY generated does not work. It would be really, really helpful if Steinberg would for once in their life provide one simple installation and activation process without confusing instructions, broken links and damaged passwords or mindless runarounds. I will never purchase a Steinberg product again. I work for a living and have things to do. I will seek a refund now.