Vendor license policy collection
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- KVRist
- 188 posts since 28 Nov, 2009
I've not seen this posted anywhere so in case it's slipped under the radar, Cherry Audio are no longer allowing license transfers from next month. There is a 3 month grace period for licenses registered before 1st May 2023 until 1st August 2023 after which time no further license transfers will be allowed. Full details available here;
https://cherryaudio.kayako.com/article/ ... other-user
https://cherryaudio.kayako.com/article/ ... other-user
- KVRAF
- 7165 posts since 28 Dec, 2015 from Atlantis Island
It seems that PA changed their Dynamic Discount policy for license transfer fees. No longer valid. Therefore 40 USD for two tranfers instead of 32 as before. Observation correct?
https://sonograyn.bandcamp.com/music Experimental Ambient
https://martinjuenke.bandcamp.com/music Alternative Instrumental
https://martinjuenke.bandcamp.com/music Alternative Instrumental
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- KVRian
- 1052 posts since 3 Oct, 2018 from Spain
Could it be that they have deactivated dynamic discounts during the current sale? Just a guess.
martinjuenke wrote: ↑Tue Apr 25, 2023 1:55 pm It seems that PA changed their Dynamic Discount policy for license transfer fees. No longer valid. Therefore 40 USD for two tranfers instead of 32 as before. Observation correct?
- KVRAF
- 7165 posts since 28 Dec, 2015 from Atlantis Island
Hope so, I've two transfers pending and want to use the 25 voucher in May...fcamp wrote: ↑Tue Apr 25, 2023 3:37 pm Could it be that they have deactivated dynamic discounts during the current sale? Just a guess.
martinjuenke wrote: ↑Tue Apr 25, 2023 1:55 pm It seems that PA changed their Dynamic Discount policy for license transfer fees. No longer valid. Therefore 40 USD for two tranfers instead of 32 as before. Observation correct?
https://sonograyn.bandcamp.com/music Experimental Ambient
https://martinjuenke.bandcamp.com/music Alternative Instrumental
https://martinjuenke.bandcamp.com/music Alternative Instrumental
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Treibontherocks Treibontherocks https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=478328
- Banned
- 23 posts since 7 Nov, 2020
What’s the deal with heavyocity licence transfers , I see a lot of people in the forum selling , as I was aware they don’t allow it , am I wrong ?
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- KVRer
- 6 posts since 8 Apr, 2020
Oh wow, an incredible resource! I was hoping for a collection such as this after I found out that Spitfire Audio won't allow my reselling of my $1000+ worth of products I bought from them. Terrible shame. Anyhow, at least now I can get help into more-quickly learning which products might actually work and how to get them sold. Thank you!
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- KVRist
- 30 posts since 20 Aug, 2017
I have been dealing with Arturia's customer support for like a week now, trying to get my licenses transferred to another user (Tape Mello-Fi, Filter MS-20, and stuff like that). They are refusing to go through with the transfer because those licenses were given away in free promotions.
Nowhere on their support page or website does it say that they don't allow those kinds of license transfer. Nobody else in this forum has ever mentioned that policy. Many people have reported reselling those licenses with no issues. ¿Has anybody have had a similar experience?
Nowhere on their support page or website does it say that they don't allow those kinds of license transfer. Nobody else in this forum has ever mentioned that policy. Many people have reported reselling those licenses with no issues. ¿Has anybody have had a similar experience?
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- KVRAF
- 1920 posts since 10 Jan, 2018
Arturia used to allow the transfer of freebies as I did so a few years ago.
But I noticed that my remaining freebies don't show that they can be transferred.
Another change from the last year is that you now have to wait six months before you can transfer a license.
I asked them last year why I couldn't transfer a license and they told me they had introduced a new policy.
I told them that this wasn't mentioned on their website and that I thought it was poor practice to change the terms for licences already registered.
They manually removed the license from my account which I felt was appropriate.
I seem to recall also that they didn't make it clear at the time of purchase that a Crossgrade is linked to the base license.
Not exactly an unusual practice but another case of poor communication.
But I noticed that my remaining freebies don't show that they can be transferred.
Another change from the last year is that you now have to wait six months before you can transfer a license.
I asked them last year why I couldn't transfer a license and they told me they had introduced a new policy.
I told them that this wasn't mentioned on their website and that I thought it was poor practice to change the terms for licences already registered.
They manually removed the license from my account which I felt was appropriate.
I seem to recall also that they didn't make it clear at the time of purchase that a Crossgrade is linked to the base license.
Not exactly an unusual practice but another case of poor communication.
- KVRAF
- 3922 posts since 28 Jan, 2011 from MEXICO
How is people tranferring PA stuff with the hefty fee, I am not even sure if people would get them as a gift now xD
dedication to flying
- KVRist
- 292 posts since 30 Jun, 2016 from USA
[delete. moved to a different thread.]
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- KVRAF
- 2322 posts since 24 Jul, 2017
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- KVRian
- 1052 posts since 3 Oct, 2018 from Spain
Edit: see viewtopic.php?p=8761021#p8761021.
Last edited by fcamp on Sun Oct 08, 2023 5:08 pm, edited 1 time in total.
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