Bug Reporting- Forum or Email?
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- KVRAF
- 6312 posts since 9 Dec, 2008 from Berlin
For bug reports I would think the Mail form on the Website is the surer way to be heard with serious things.
They may be hard pressed for some days to come and I don't know how much time they have to read this forum. The forum I would recommend to find out IF something may be a bug or user error (or if a workaround has been fund already).
I'm sure in the coming days they will announce such stuff in some stickies (hint, hint
).
Cheers,
Tom
They may be hard pressed for some days to come and I don't know how much time they have to read this forum. The forum I would recommend to find out IF something may be a bug or user error (or if a workaround has been fund already).
I'm sure in the coming days they will announce such stuff in some stickies (hint, hint
).Cheers,
Tom
"Out beyond the ideas of wrongdoing and rightdoing, there is a field. I’ll meet you there." - Rumi
ScreenDream Instagram Mastodon
ScreenDream Instagram Mastodon
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- KVRist
- 361 posts since 14 Jan, 2014 from Germany
Bug reporting through mail didn't work for me. When I got an error message and attempted to send it through the error handler in the software, the URL passed to GMail was too long (414). It was a local crash after I attempted to index VSTs on a different drive through the "add location" button.
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- KVRAF
- 6312 posts since 9 Dec, 2008 from Berlin
Hm - always worked for me in the beta - maybe the servers were overloaded today? Should all get a bit more relaxed over the coming days...
Cheers,
Tom
Cheers,
Tom
"Out beyond the ideas of wrongdoing and rightdoing, there is a field. I’ll meet you there." - Rumi
ScreenDream Instagram Mastodon
ScreenDream Instagram Mastodon
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- KVRian
- 912 posts since 1 Nov, 2012 from Berlin
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- KVRist
- 361 posts since 14 Jan, 2014 from Germany
I think it may be a GMail related thing. I had only typed one normal-length sentence as the error description, too, so it probably wasn't that. I'll see if I can reproduce the crash and then trim the passed URL manually.
... or I use the form that Dom posted above.
... or I use the form that Dom posted above.
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- KVRAF
- Topic Starter
- 1779 posts since 11 Jun, 2005 from Phoenix, Arizona
I can put everything in the form, that's not a problem. I don't really need feedback since this is just demo time for me. I will know if the problems have been adressed when I check out the next version.
