KVR Audio

melomood · Post by **melomood** » Sun Jul 04, 2021 9:20 pm

Is Michael Avenatti still available ?

Still. Not a nice move. Unsurprising to me in a world where businesses get people to pad reviews with glowing 5 star entries to up the overall rating

pdxindy · Post by **pdxindy** » Sun Jul 04, 2021 9:30 pm

Can the reviewer delete the 5-star review with their name on it? It would be annoying to have a 5-star review out there with my name on it when I didn't do it and don't consider it deserved.

donkey tugger · Post by **donkey tugger** » Sun Jul 04, 2021 11:18 pm

dreamkeeper wrote: ↑Sun Jul 04, 2021 11:10 pm Topic in latest posts:

How can I trust KVR if user reviews and stars can be edited by the devs ?! Soundigy not playing fair
viewtopic.php?p=8153021

I was able to read the first page, then:
KVR wrote:Information

You are not authorised to read this forum.
WTF?!

Been moved into the moderators forum to look at? Just a guess..

Hink · Post by **Hink** » Mon Jul 05, 2021 12:27 am

I moved it to the private suite to better get the attention of Ben, I made a post before I did explaining that it was being moved and left it for 45 minutes...sorry for any confusion. We do have a mod forum, we often move threads there instead of deleting them...in this case it seemed like prudent thing to do.

dreamkeeper · Post by **dreamkeeper** » Mon Jul 05, 2021 12:47 am

OK - thanks for clarification.

Post by **Ben [KVR]** » Mon Jul 05, 2021 9:28 am

This was an oversight on my part.

There was a bit of logic that allows KVR "super user" admin accounts (me, Chris, Peter, Maxine) to delete and edit reviews when appropriate. There was an additional check to allow KVR admins anointed with some additional permissions to do this also (semi super users if you like, Dan & Nate currently), however this check was actually also giving developer admins edit permissions on their products' reviews (I don't recall adding this intentionally!).

Editing of reviews is only intended to be to correct errors or remove inappropriate comments, NOT for changing ratings or complete rewriting!

I've removed the Soundigy edited review (and the one they published themselves...).

I've fixed the logic so that only appropriate super users can make edits (not that we do much, we are more likely to delete an inappropriate review than edit it - some people like to use them as bug reports or for grumbling about stuff rather than reviewing).

I do have a long-standing feature request to add a "reply to review" option for devs to use to respond to reviews. Maybe I should push that through soon.

Sorry for the cock up that allowed this to happen.

chk071 · Post by **chk071** » Mon Jul 05, 2021 9:41 am

Law suit cancelled then?

whyterabbyt · Post by **whyterabbyt** » Mon Jul 05, 2021 10:26 am

Ben [KVR] wrote: ↑Mon Jul 05, 2021 9:28 amSorry for the cock up that allowed this to happen.

People make mistakes. However the fact that there was an accidental loophole isnt really an excuse for the folk who drove a truck full of weaselly shit through it.
Having fixed the technical issue which allowed them to hijack the review system for their own ends, are you prepared to say what action you might be taking against a company which took the very deliberate decision to manipulate KVR, and folk who rely on it for their spending decisions, and fraudulently misrepresent KVR users?

JerGoertz · Post by **JerGoertz** » Mon Jul 05, 2021 6:51 pm

Allowing devs to respond to reviews seems like a good long-term solution.

vurt · Post by **vurt** » Mon Jul 05, 2021 7:46 pm

chk071 wrote: ↑Mon Jul 05, 2021 9:41 am Law suit cancelled then?

shame lawers gotta eat too

melomood · Post by **melomood** » Mon Jul 05, 2021 8:10 pm

vurt wrote: ↑Mon Jul 05, 2021 7:46 pm
chk071 wrote: ↑Mon Jul 05, 2021 9:41 am Law suit cancelled then?
shame lawers gotta eat too

Can't they just eat each other? My 1cent is for allowing a response too

CrystalWizard · Post by **CrystalWizard** » Tue Jul 06, 2021 4:34 am

whyterabbyt wrote: ↑Mon Jul 05, 2021 10:26 am
Ben [KVR] wrote: ↑Mon Jul 05, 2021 9:28 amSorry for the cock up that allowed this to happen.
People make mistakes. However the fact that there was an accidental loophole isnt really an excuse for the folk who drove a truck full of weaselly shit through it.
Having fixed the technical issue which allowed them to hijack the review system for their own ends, are you prepared to say what action you might be taking against a company which took the very deliberate decision to manipulate KVR, and folk who rely on it for their spending decisions, and fraudulently misrepresent KVR users?

Seriously. Wtf is right.

BONES · Post by **BONES** » Tue Jul 06, 2021 5:21 am

vurt wrote: ↑Mon Jul 05, 2021 7:46 pmshame lawers gotta eat too

Only until the concrete galoshes dry.

AnX · Post by **AnX** » Tue Jul 06, 2021 5:27 am

ppl read those reviews?

blimey.....

excuse me please · Post by **excuse me please** » Tue Jul 06, 2021 6:39 am

Well, they would not edit user reviews if it were not that easy, I suppose.