KVR Audio

BasariStudios · Post by **BasariStudios** » Sat Jan 24, 2015 10:10 pm

Does anyone know how can we contact Christopher Gill at SuperWave? Not that he will respond.
I think he is probably the most passive developer. I did contact him last year 2 times but he never
responded, i forgot how i contacted him, his site is probably the worst organized thing i have
seen on the internet. The reason i need to contact is i wanna ask if i can actually update from
one bundle to another instead of rebuying the next bundle, i have Mega Bundle and Equinoxe.

Thanks

Dúnedain · Post by **Dúnedain** » Sun Jan 25, 2015 6:50 am

I contacted him about a month ago with a general question about synths and he replied within a day i think

I think the site is good

ObsoleteAcc99 · Post by **ObsoleteAcc99** » Sun Jan 25, 2015 7:11 am

He's ok.. they fixed up their support was the general consensus here and most people have been happy with them.. Just try the support email link from their site again and try a different email in case it is going to their junk for some reason.. it does happen with any dev occasionally - with devs known to respond, the reason has always been when they haven't or been delayed, that my email landed in their junk.

BasariStudios · Post by **BasariStudios** » Sun Jan 25, 2015 3:45 pm

Thanks guys.

grymmjack · Post by **grymmjack** » Sun Jan 25, 2015 3:59 pm

BasariStudios wrote:Does anyone know how can we contact Christopher Gill at SuperWave? Not that he will respond.
I think he is probably the most passive developer. I did contact him last year 2 times but he never
responded, i forgot how i contacted him, his site is probably the worst organized thing i have
seen on the internet. The reason i need to contact is i wanna ask if i can actually update from
one bundle to another instead of rebuying the next bundle, i have Mega Bundle and Equinoxe.

Thanks

Actually the Superwave people are pretty responsive in my experience.I emailed him to ask him for a vertical knob control version of the drum plugins and he got back very quickly, even made me a custom version with vertical knob controls. I own the drum bundle as well as tarkus as a result (it's inspired by the Korg MS-2000).

BasariStudios · Post by **BasariStudios** » Sun Jan 25, 2015 6:19 pm

I actually love the Tarkus.

fluffy_little_something · Sun Jan 25, 2015 7:12 pm

I assume he is quite busy with his new business, he has all but abandoned his synth stuff. I was surprised when he launched the Equinox last year, but then again, it is basically the same as the Ultimate, just minor differences and new presets.

I don't see anything wrong with his site, actually I wish other developers offered that much information and audio examples, not to mention the generous 3-week demo versions without any limitations.

He has made a custom version for me as well. Which other developers do that?!

BasariStudios · Post by **BasariStudios** » Mon Jan 26, 2015 12:00 am

I spoke to him today...as for the Equinox, i just realized it was exactly the same i think
except the different Presets. Thanks. As for the website i don't know, yes there is a lot
of information but nothing is clickable, it will take you all day to find a link for email or
support or something, its a little different i guess then sites i am used to.

Contact SuperWave