Dear Friend of Rhythmic Robot, .
Many thanks for buying Crank via KVR! We really appreciate it. To get your shiny new download, just follow the following instructions:
• KVR will have issued you with a Coupon Code for your download. You need to go to our website and redeem this.
• Click on Add to Basket. You can also, of course, browse round the site at this point and get distracted by all the goodies we have... ;-)
• When you're done, click on View Basket.
• Just under the list of products you've added is a field marked Coupon Code and a button marked Apply Coupon. Put the code that KVR sent you into this field, click Apply Coupon, and you'll see the total price drop to zero. Nice.
• If you've bought more than one of our instruments via KVR, you can input all the coupon codes here, and each one you use will remove the cost of one of the instruments. If you've added any impulse purchases along the way, you'll have to pay for these now ;-)
• You can then click Proceed to Checkout to complete the transaction. You'll be asked to create an account, which is quick and simple and lets you access the User Area of the website, where your download links reside and where you can manage your instruments. You'll also receive an email with the download link. Links are valid for three days, so grab it straight away.
• If you have any problems or issues with the process, please check out the FAQ or drop us a line via the Contact Us page of the website. We try to get back to customers really quickly, but we're a small one-and-three-quarter man business, so please be patient :-)
Thanks again, and we hope you enjoy your new instrument.
Best wishes, .
The Professor (and Mongo)