Ok (not Cubase user though).
Well, can't not mention some opposite observations.Neon Breath wrote: ↑Sat Mar 09, 2024 4:22 am One thing I will never understand is companies/developers that chose to deliberately ignore & not respond to their loyal customers who ask for news or a little bit of visibility on certain products in their OWN website forums. For me, it's a total lack of respect over their valuable customers and that tells alot about them and how they perceive their customers.
For example, recently (in dec 23) was observed important bug in Spectralayers' certain tool. Was make resp thread at Steinberg forum, and in the same month person from support shared fixed version installer, just inside the same thread, like christmas present lol, even before official build release. Which, you see, is a rather atypical (in a good way) move as for major vendor.
Another thing - i remember was many requests (at Steinberg forum), about adding FM engine for Halion, and they did it in H7.
What else, small updates come out quite regularly. Plus finally usb linking gone (for example, this was important for me).
Do not think that i some Steinberg endorser ot something. Just for the sake of fairness, i can't highlight them (from whole market) as particularly bad in support or listening of users. Because there is to compare with (Virsyn or Lexicon won't let to lie lol)
And i say all this despite that myself bugreported long ago in Backbone forum, but this report was ignored. (though not sure if this was little bug or actually intended nuance, if so it would be as request, nvm).
In summary, I would classify Steinberg as a standard (normal) level of responsivity, but not bad at all.
