We recently had a customer complain that his Harrison Mixbus DAW was not importing our WAVs into the software yet other WAVs were importing ok. Turned out there was no issue with the WAVs but there was corruption being introduced to the WAVs in the decompression process.
"The problem is the file compression/decompression app included with Windows7 Professional (Version 6.1.7601 Service Pack 1 Build 7601). If I use the Windows 7 app to decompress the DrumDrop zip files the .wav files are not recognized by
Mixbus. If I use a different, non windows app (the 7-Zip file archiver) to decompress the files the .wav files are recognized by Mixbus and will import as they should."
Problems importing / decompressing WAVs into DAWs
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- KVRist
- Topic Starter
- 62 posts since 10 Oct, 2012 from London
Further update on this one. We have had more Windows users having problems here whereby the WAV samples do not seemed to be recognised. We have found the cause of the problem. It seems (because we compress using mac compression programs some hidden mac files were tripping up the inbuilt windows compression program). So we have started to rezip everything with a program that removes these hidden files. This will take time as we have to go back over the whole catalogue.
Usually what happens in the decompression program is that Windows seems to duplicate the WAV files with identical ghost files. So if there should be 100 samples in a pack it looks like there are 200. The first 100 usually start with a dot and do not work. The next 100 will be the correct samples and will work. So if you get one of our packs that has not been reompressed and you are using windows you will still have the correct content in there unfortunately with some gibberish.
If you need a clean pack then let us know which one it is you have encountered problems with and we will recompress that pack straight away.
Usually what happens in the decompression program is that Windows seems to duplicate the WAV files with identical ghost files. So if there should be 100 samples in a pack it looks like there are 200. The first 100 usually start with a dot and do not work. The next 100 will be the correct samples and will work. So if you get one of our packs that has not been reompressed and you are using windows you will still have the correct content in there unfortunately with some gibberish.
If you need a clean pack then let us know which one it is you have encountered problems with and we will recompress that pack straight away.
