That's why the support should work well.operandx wrote: βThu Mar 07, 2024 1:21 pmIt's really hard for devs to fix issues if they can't repeat them. For example, I don't have all those NI plugs but I do have Phasis and Freak and have never seen an issue with those two (PC VST3 versions). Likewise Bias FX worked ok, mind you I don't have it installed anymore, didn't rate it and didn't like it phoning home. NI plugs also phone home use data but that can be turned off at least.Vollofi wrote: βWed Mar 06, 2024 7:51 pmHonestly, I just tired because of crushesasprog wrote: βWed Mar 06, 2024 7:19 pm I'm not here to say it's an imaginary issue and understand it could be a real headache for you.
I just say that it works well for me, even with large projects.
Each setup is different, so difficult to compare but I just wanted to weight the crash probability and clarify these plugins could not cause trouble...
BIAS FX 2- just not working without sandbox (DAW crush while the plugin connects to the servers at startup)
This NI fx's... Idk, but I have an issue exactly with them.
And sometimes crushes because of Kontakt 7 and Guitar Rig 7 - but I can understand it's heavy plugins
Other my stuff works well (not a single crush issue)
As I mentioned before, first time I was an enthusiast and sent detailed reports with the video/screens and etc. I was just ignored, you know?
My issue is easy reproducible. How much do you use this pluging? I use them everyday and my statistics is sad. For example, just recorded the video for the support while texting this message:
Video transcript
1. Freak - ok
2. Freak - ok
3. Flair - hard freeze (need to restart DAW).
Freeze or Crush for this 6 fx's is an issue with high probability. It's good if you dont' have an issue, but what is your experience with this plugins? How ofthen do you use it? It's simple statistics.
It works well in the other my DAW.
And Usage Data Tracking is disabled since I installed them!
Guys, I just want Tracktion show their love for us as a customers. I can reproduce and record any of my issues because I have a lot of big projects and I am talking about things that really upset me as an advanced user.
Isn't it their job to test DAW, to support customers? I don't think someone will report something with no reason. They should work better if they pretend to be a solid company.
They should show respect to us, Guys.