Problems about academic purchase

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After my purchase was successful, I received an email from them asking me to provide my student certificate. I have sent my image of my student certificate to them, but I have not received any response.

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Hubery wrote: Fri Mar 31, 2023 5:15 am After my purchase was successful, I received an email from them asking me to provide my student certificate. I have sent my image of my student certificate to them, but I have not received any response.
It is very difficult for us to deal with such problems from here. Please go to our site and open a support ticket. We activate Accademic licenses within 1 day. There are currently no pending academic license requests in the system. Most likely, you registered with the wrong e-mail address or our e-mail sent to you fell into junk e-mail. Please write to support and get detailed information about the subject.

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