KVR Audio

Karma_tba · Post by **Karma_tba** » Thu Aug 22, 2019 12:56 pm

Cherry Audio is offering it's modular bundle Voltage Nucleus for free (time limited) . Has anyone figured out how to get it up and running? The modules are supposed to download automatically after first launch. I've run the install, but all I get is an empty black box.

DarkStar · Post by **DarkStar** » Thu Aug 22, 2019 1:09 pm

Try the Cheery Audio forum:
viewforum.php?f=296

Karma_tba · Post by **Karma_tba** » Thu Aug 22, 2019 1:18 pm

DarkStar wrote: ↑Thu Aug 22, 2019 1:09 pm Try the Cheery Audio forum:
viewforum.php?f=296

Thanks for the suggestion, unfortunately nothing there that helps.

reusenoise · Post by **reusenoise** » Thu Aug 22, 2019 1:40 pm

According to Cherry Audio FB post they performing a server migration to more fast service

Karma_tba · Post by **Karma_tba** » Thu Aug 22, 2019 1:43 pm

reusenoise wrote: ↑Thu Aug 22, 2019 1:40 pm According to Cherry Audio FB post they performing a server migration to more fast service

Thanks ….I'll try again later.

ReverendLove · Post by **ReverendLove** » Thu Aug 22, 2019 4:01 pm

Did you register at Cherry Audio and then "bought" it for zero nuts? Did you get a login dialog when you started the software? These are the steps to do.

Karma_tba · Post by **Karma_tba** » Thu Aug 22, 2019 4:09 pm

ReverendLove wrote: ↑Thu Aug 22, 2019 4:01 pm Did you register at Cherry Audio and then "bought" it for zero nuts? Did you get a login dialog when you started the software? These are the steps to do.

Register..yes ! "bought"...yes ! get a login dialog when starting...NO. Only an empty black box.

Same result in Studio One..FLStudio...and Orion.

ReverendLove · Post by **ReverendLove** » Thu Aug 22, 2019 9:19 pm

That's strange. Probably a network issue? Proxy or firewall rule?

XeonKnight · Post by **XeonKnight** » Fri Aug 23, 2019 7:10 pm

Me and @z.prime running a song competition using Voltage Nucleus, check it out here: viewtopic.php?f=14&t=530596

thecontrolcentre · Post by **thecontrolcentre** » Fri Aug 23, 2019 7:45 pm

Karma_tba wrote: ↑Thu Aug 22, 2019 4:09 pm
ReverendLove wrote: ↑Thu Aug 22, 2019 4:01 pm Did you register at Cherry Audio and then "bought" it for zero nuts? Did you get a login dialog when you started the software? These are the steps to do.
Register..yes ! "bought"...yes ! get a login dialog when starting...NO. Only an empty black box.
Same result in Studio One..FLStudio...and Orion.

Did you try the standalone versions? When starting up the standalone it asked me to login, then downloaded the extra modules automatically.

exmatproton · Post by **exmatproton** » Fri Aug 23, 2019 9:46 pm

the daw should be able to 'phone home'. I installed it today and had 0 issues regarding registering and downloading modules

Karma_tba · Post by **Karma_tba** » Sat Aug 24, 2019 4:31 am

thecontrolcentre wrote: ↑Fri Aug 23, 2019 7:45 pm
Karma_tba wrote: ↑Thu Aug 22, 2019 4:09 pm
ReverendLove wrote: ↑Thu Aug 22, 2019 4:01 pm Did you register at Cherry Audio and then "bought" it for zero nuts? Did you get a login dialog when you started the software? These are the steps to do.
Register..yes ! "bought"...yes ! get a login dialog when starting...NO. Only an empty black box.
Same result in Studio One..FLStudio...and Orion.
Did you try the standalone versions? When starting up the standalone it asked me to login, then downloaded the extra modules automatically.

Yes got same result with standalone, VST2, and VST3. Does not ask me to login. I can login at site. Shows my confirmation # and lists the bundle and all contents as owned.

Karma_tba · Post by **Karma_tba** » Sat Aug 24, 2019 4:35 am

exmatproton wrote: ↑Fri Aug 23, 2019 9:46 pm the daw should be able to 'phone home'. I installed it today and had 0 issues regarding registering and downloading modules

I saw one other person in this forum with the same problem....but they tried again and was successful. I have tried numerous times over a two day period...no joy! The 24th is my B-Day was hoping for a modular present..oh well.

Karma_tba · Post by **Karma_tba** » Sat Aug 24, 2019 5:17 am

Karma_tba wrote: ↑Sat Aug 24, 2019 4:35 am
exmatproton wrote: ↑Fri Aug 23, 2019 9:46 pm the daw should be able to 'phone home'. I installed it today and had 0 issues regarding registering and downloading modules
I saw one other person in this forum with the same problem....but they tried again and was successful. I have tried numerous times over a two day period...no joy! The 24th is my B-Day was hoping for a modular present..oh well.

Update!!! Dan Goldstein of customer support responded at the speed of light with the solution to my problem. It was an Open GL issue. He sent me clear and concise instructions how to remedy the situation and I was up and running immediately. I can't give enough credit to Dan and to Cherry Audio for having such an excellent support team. They have earned my loyalty. Lord knows Customer Service can be lacking in this industry, not so at Cherry Audio. Thanks Dan!!!

exmatproton · Post by **exmatproton** » Sat Aug 24, 2019 5:22 am

Good

Voltage Nucleus freebie