Presonus USB audiobox 96 doubling effect
- Banned
- Topic Starter
- 1376 posts since 23 Jun, 2007 from france
I asked this question on presonus forum a couple of days ago but received no reply, so perhaps somebody here can help.
My synth audio ouput is linked on the audiobox inst 1 channel
and this synth audio ouput is assigned to an audio entry in Studio one.
When the channel volume slider is fully down in S1, I still can hear my synth audio coming out the audiobox and when I push up the mixer channel volume slider, I can hear a mix of the direct audio signal coming out of the audiobox and the one coming out of S1.
The result is a phasey sound.
The mixer knob on the audiobox is fully turned to the right (playback) so I should not hear the direct audio sound ?
How can I avoid that direct sound coming out of the audio box ?
Note : I red the manual which explained that :
"Power User Tip: When monitoring your inputs through Studio One or another DAW, it is important that you turn the Mixer knob all the way to the Playback position. Monitoring both the input signal and the playback stream will create a doubling effect that will make monitoring dificult"
So why does the audiobox creates a doubling effect when the mixer knob is all the way to the playback position ?
Is the audiobox damaged ?
My synth audio ouput is linked on the audiobox inst 1 channel
and this synth audio ouput is assigned to an audio entry in Studio one.
When the channel volume slider is fully down in S1, I still can hear my synth audio coming out the audiobox and when I push up the mixer channel volume slider, I can hear a mix of the direct audio signal coming out of the audiobox and the one coming out of S1.
The result is a phasey sound.
The mixer knob on the audiobox is fully turned to the right (playback) so I should not hear the direct audio sound ?
How can I avoid that direct sound coming out of the audio box ?
Note : I red the manual which explained that :
"Power User Tip: When monitoring your inputs through Studio One or another DAW, it is important that you turn the Mixer knob all the way to the Playback position. Monitoring both the input signal and the playback stream will create a doubling effect that will make monitoring dificult"
So why does the audiobox creates a doubling effect when the mixer knob is all the way to the playback position ?
Is the audiobox damaged ?
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AdvancedFollower AdvancedFollower https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=418780
- KVRian
- 1233 posts since 8 May, 2018 from Sweden
Used to have an Audiobox USB 96 until recently. I had the same problem. Even with the Mix knob fully on Playback, hot signals from the input leaked into the main output. It wasn't that loud, but clearly noticeable. Of course recorded audio was unaffected, so after the synth was recorded to an audio track and no longer being triggered, there were no issues.
My Behringer UMC404HD doesn't do this - even when the input is so loud it clips, there's no audio leaking into the main output when the Mix knob is fully right.
My Behringer UMC404HD doesn't do this - even when the input is so loud it clips, there's no audio leaking into the main output when the Mix knob is fully right.
- Banned
- Topic Starter
- 1376 posts since 23 Jun, 2007 from france
Ok, I asked Presonus to replace my audiobox because they told me it was a hardware failure.AdvancedFollower wrote: ↑Sat Jul 13, 2019 2:24 pm Used to have an Audiobox USB 96 until recently. I had the same problem. Even with the Mix knob fully on Playback, hot signals from the input leaked into the main output. It wasn't that loud, but clearly noticeable. Of course recorded audio was unaffected, so after the synth was recorded to an audio track and no longer being triggered, there were no issues.
My Behringer UMC404HD doesn't do this - even when the input is so loud it clips, there's no audio leaking into the main output when the Mix knob is fully right.
I can still hear the hot signal when the knob is fully to playback position with the new interface.
So this is a design issue from Presonus and they are not aware of it according to Presonus support team !
- vvvvvvv
- 2578 posts since 24 Oct, 2000 from skelmersdale, west lancs, uk
My USB 96 works great.
I also have Faderport hooked in, and an Atom.
And I keep up with the firmware and driver upgrades.
The only problems I ever had were when I didn't do the firmware upgrades.
Sorry this doesn't exactly help, but
- at least you're getting a swap out, which is decent
- someone has to stick up for Presonus hardware.
I also have Faderport hooked in, and an Atom.
And I keep up with the firmware and driver upgrades.
The only problems I ever had were when I didn't do the firmware upgrades.
Sorry this doesn't exactly help, but
- at least you're getting a swap out, which is decent
- someone has to stick up for Presonus hardware.
Member 12, Studio One v6.5, VPS Avenger, Kontakt 7, Spitfire, Dune, Arturia, Sonible, Baby Audio, CableGuys, Nektar Panorama P1, Vaporizer 2 to test out
- Banned
- Topic Starter
- 1376 posts since 23 Jun, 2007 from france
I don't what is Presonus position but I sent them a ticket so they are aware of this issue.kevvvvv wrote: ↑Tue Jul 16, 2019 7:32 pm My USB 96 works great.
I also have Faderport hooked in, and an Atom.
And I keep up with the firmware and driver upgrades.
The only problems I ever had were when I didn't do the firmware upgrades.
Sorry this doesn't exactly help, but
- at least you're getting a swap out, which is decent
- someone has to stick up for Presonus hardware.
This is written in the audiobox manual but this is false as with 2 brand new interfaces, I could still here the input signal when mixer knob is at full playback position which results in a boring doubling/phasing effect:
"Power User Tip: When monitoring your inputs through Studio One or another DAW, it is important that you turn the Mixer knob all the way to the Playback position. Monitoring both the input signal and the playback stream will create a doubling effect that will make monitoring dificult"
I'm stuck with this inteface and regrets having purchased it.
I have had several issues since the beginning with it and i'm fed up with it.
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AdvancedFollower AdvancedFollower https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=418780
- KVRian
- 1233 posts since 8 May, 2018 from Sweden
Have you tried running a signal into the Input, with the Mixer knob fully at Playback? That seems to be the issue here - The mixer knob doesn't fully silence the direct monitoring of the inputs, even when turned fully clockwise. It doesn't seem to be a faulty unit, as others have reported the same issue:kevvvvv wrote: ↑Tue Jul 16, 2019 7:32 pm My USB 96 works great.
I also have Faderport hooked in, and an Atom.
And I keep up with the firmware and driver upgrades.
The only problems I ever had were when I didn't do the firmware upgrades.
Sorry this doesn't exactly help, but
- at least you're getting a swap out, which is decent
- someone has to stick up for Presonus hardware.
https://answers.presonus.com/36445/audi ... knob-issue
I like PreSonus (main DAW is Studio One), but the Audiobox does have a few quality and design issues.
- Banned
- Topic Starter
- 1376 posts since 23 Jun, 2007 from france
Thanks for the link, this is an evidence there is a technical design issue. I sent several tickets to Presonus and they asked me each time to send my hardware configuration, that's useless because it is not the issue. It seems Presonus is perfectly aware of this issue but doesn't want to admit it.AdvancedFollower wrote: ↑Wed Jul 17, 2019 12:02 pmHave you tried running a signal into the Input, with the Mixer knob fully at Playback? That seems to be the issue here - The mixer knob doesn't fully silence the direct monitoring of the inputs, even when turned fully clockwise. It doesn't seem to be a faulty unit, as others have reported the same issue:kevvvvv wrote: ↑Tue Jul 16, 2019 7:32 pm My USB 96 works great.
I also have Faderport hooked in, and an Atom.
And I keep up with the firmware and driver upgrades.
The only problems I ever had were when I didn't do the firmware upgrades.
Sorry this doesn't exactly help, but
- at least you're getting a swap out, which is decent
- someone has to stick up for Presonus hardware.
https://answers.presonus.com/36445/audi ... knob-issue
I like PreSonus (main DAW is Studio One), but the Audiobox does have a few quality and design issues.
If I run a signal into the Input for example an analogue synth, with the Mixer knob fully at Playback, I still can hear the synth signal even if the audio interface is not connected to the computer so this is not a matter of hearing the sound coming out of the DAW. That's what I told to Presonus support and told them it is not Ok but they don't reply.
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thecontrolcentre thecontrolcentre https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=76240
- KVRAF
- 35163 posts since 27 Jul, 2005 from the wilds of wanny
Have you tried muting the channel you are recording into? So you hear only the input from the external source while recording ...
- Banned
- Topic Starter
- 1376 posts since 23 Jun, 2007 from france
yes but if I mute the channel, I can only hear the input signal without the effect inserted in the mixer channel.thecontrolcentre wrote: ↑Wed Jul 17, 2019 6:39 pm Have you tried muting the channel you are recording into? So you hear only the input from the external source while recording ...
And this is not only an issue when recording but also when playing hardware synth through the DAW.
- Banned
- Topic Starter
- 1376 posts since 23 Jun, 2007 from france
Which audio interface would you recommend with at least 2 inline inputs, midi in/out and able to completely silence the monitoring input ?
Budget 200 €.
Is this one Ok ?
https://www.thomann.de/de/behringer_umc404hd.htm
Budget 200 €.
Is this one Ok ?
https://www.thomann.de/de/behringer_umc404hd.htm
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thecontrolcentre thecontrolcentre https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=76240
- KVRAF
- 35163 posts since 27 Jul, 2005 from the wilds of wanny
My NI AK1 has direct monitoring with an on/off switch as well as a gain (volume) knob.
- Banned
- Topic Starter
- 1376 posts since 23 Jun, 2007 from france
I received no helpfull reply from Presonus support.
They keep asking me the same question about my computer configuration which I had already sent in a previous ticket.
I was fed up with this audio unit, 3 tickets sent to Presonus support so I brought back the audiobox to the shop owner for a reimboursement.
They keep asking me the same question about my computer configuration which I had already sent in a previous ticket.
I was fed up with this audio unit, 3 tickets sent to Presonus support so I brought back the audiobox to the shop owner for a reimboursement.
- Banned
- Topic Starter
- 1376 posts since 23 Jun, 2007 from france
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AdvancedFollower AdvancedFollower https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=418780
- KVRian
- 1233 posts since 8 May, 2018 from Sweden
That's the one I got recently to replace my Audiobox 96, not because of the signal bleeding issue, but because I needed more inputs. Works absolutely fine here. I've only had it for a couple of weeks, so I can't say how well the pots etc. will last over time, but so far it feels solid.dupont wrote: ↑Wed Jul 17, 2019 6:49 pm Which audio interface would you recommend with at least 2 inline inputs, midi in/out and able to completely silence the monitoring input ?
Budget 200 €.
Is this one Ok ?
https://www.thomann.de/de/behringer_umc404hd.htm
One issue I found is that the preamps are a fair bit quieter than on the Audiobox. Works fine with my Deepmind through the XLR inputs, but my UNO synth through TS connector is a bit quiet, even with the gain turned all the way up and the switch in Instr. position.
- Banned
- Topic Starter
- 1376 posts since 23 Jun, 2007 from france
Thanks for the feedback. I put it on the list. is the midi interface fine ?AdvancedFollower wrote: ↑Fri Jul 19, 2019 8:20 amThat's the one I got recently to replace my Audiobox 96, not because of the signal bleeding issue, but because I needed more inputs. Works absolutely fine here. I've only had it for a couple of weeks, so I can't say how well the pots etc. will last over time, but so far it feels solid.dupont wrote: ↑Wed Jul 17, 2019 6:49 pm Which audio interface would you recommend with at least 2 inline inputs, midi in/out and able to completely silence the monitoring input ?
Budget 200 €.
Is this one Ok ?
https://www.thomann.de/de/behringer_umc404hd.htm
One issue I found is that the preamps are a fair bit quieter than on the Audiobox. Works fine with my Deepmind through the XLR inputs, but my UNO synth through TS connector is a bit quiet, even with the gain turned all the way up and the switch in Instr. position.
also this one is more expensive but of better quality I think.
https://www.thomann.de/gb/focusrite_sca ... nd_gen.htm