refunds?
- Mr KVR
- 1455 posts since 23 Oct, 2000 from UK
- KVR Audio
Cupboard,
Someone should contact you to arrange the refund in the next day or so. No one wants an unhappy customer!
Someone should contact you to arrange the refund in the next day or so. No one wants an unhappy customer!
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experimental.crow experimental.crow https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=6258
- KVRAF
- 6895 posts since 9 Mar, 2003 from the bridge of sighs
indeed ...
cupboard wrote: ↑Mon Jun 24, 2019 4:30 pm does anyone know if you can get refunds of incorrectly sold products from k-v-r marketplace?
caught out by a 32bit plugin i can't use and i would like a refund - if not some one somewhere [and i HAVE contacted the developer who says it's nothing to do with him because the financial transaction is between k-v-r and me NOT him and me] is just taken me for a mug and robbed £85 off me - in broad day light! - [yeah i can hear the sniggers now mate - "serves you right you muppet"] thank you for that caring sharing musician family response {my head - might not be yours}
contacted k-v-r through the submit form two days ago - not heard a thing since.
one can't help but wonder if the OP's aggressive approach , and self-confessed ' can't be bothered to try the demo ' attitude , foreshadowed the responses he received ...
he got some sympathy , and the community defended it's reputation ...
out of curiosity , did the OP's attitude depress you , as well ?..
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- KVRer
- Topic Starter
- 13 posts since 14 Mar, 2005 from Burnley UK
not a matter of being 'ripped off' it's about curtesy to the customer.
https://www.which.co.uk/consumer-rights ... rights-act
my simple question was 'does anyone have experience of getting a refund from k-v-r marketplace?'
there seems to be quite a gap between what is 'expected' of the k-v-r marketplace as a platform for the sale of goods [A SHOP] and their interaction with the providers of those goods i.e. the developers. you may wish to write off 85 quid but to me that is a princes' sum and took some saving while researching 'virtual guitarist/strumming' software. i.e. the amplesound software
https://www.which.co.uk/consumer-rights ... rights-act
my simple question was 'does anyone have experience of getting a refund from k-v-r marketplace?'
there seems to be quite a gap between what is 'expected' of the k-v-r marketplace as a platform for the sale of goods [A SHOP] and their interaction with the providers of those goods i.e. the developers. you may wish to write off 85 quid but to me that is a princes' sum and took some saving while researching 'virtual guitarist/strumming' software. i.e. the amplesound software
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- KVRAF
- 35569 posts since 11 Apr, 2010 from Germany
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Distorted Horizon Distorted Horizon https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=392076
- Banned
- 3882 posts since 17 Jan, 2017 from Planet of cats
I won't give any analysis from op personality or self esteem issues or common immaturity.. I just hope that he learned something from this (demo stuff, double check what you're buying and usually everyone isn't against you so no need for excessive defensive reactions if you don't receive immediate answer during holidays).
- Banned
- 10732 posts since 17 Nov, 2015
cupboard wrote: ↑Wed Jun 26, 2019 11:28 am not a matter of being 'ripped off' it's about curtesy to the customer.
https://www.which.co.uk/consumer-rights ... rights-act
my simple question was 'does anyone have experience of getting a refund from k-v-r marketplace?'
there seems to be quite a gap between what is 'expected' of the k-v-r marketplace as a platform for the sale of goods [A SHOP] and their interaction with the providers of those goods i.e. the developers. you may wish to write off 85 quid but to me that is a princes' sum and took some saving while researching 'virtual guitarist/strumming' software. i.e. the amplesound software
clearly you didnt research it enough
if money is that tight, you need to look at stuff VERY carefully before you press the buy button
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- KVRer
- Topic Starter
- 13 posts since 14 Mar, 2005 from Burnley UK
so, I get it, that's how that happens. a someone with a long term mental health problem has an issue with a sales outlet. they write to the developer, the company selling the product and ask the 'community' if there is any evidence of redress. you don't know who I am, you have no clue, I could be 60 year old or a 6 year old your indifferent un-empathetic attitude leads seemingly automatically to bullying tactics and then originator of the forum post gets even more depressed and isolated sufficiently to look to suicide at the state of our humanity. - guess i'll just sit in a corner and eat worms man. humanity - freaking pointless man
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- KVRAF
- 15135 posts since 7 Sep, 2008
Asking politely like you did in the first sentence was perfect and would have garnered a quite favourable response. It’s when people start quoting consumer law and reiterating their rights is when people get snarky.cupboard wrote: ↑Wed Jun 26, 2019 1:11 pm so, I get it, that's how that happens. a someone with a long term mental health problem has an issue with a sales outlet. they write to the developer, the company selling the product and ask the 'community' if there is any evidence of redress. you don't know who I am, you have no clue, I could be 60 year old or a 6 year old your indifferent un-empathetic attitude leads seemingly automatically to bullying tactics and then originator of the forum post gets even more depressed and isolated sufficiently to look to suicide at the state of our humanity. - guess i'll just sit in a corner and eat worms man. humanity - freaking pointless man
Sure the latter may have been warranted but only after the polite recourse didn’t work. And as you saw Ben was most obliging anyway
"I was wondering if you'd like to try Magic Mushrooms"
"Oooh I dont know. Sounds a bit scary"
"It's not scary. You just lose a sense of who you are and all that sh!t"
"Oooh I dont know. Sounds a bit scary"
"It's not scary. You just lose a sense of who you are and all that sh!t"
- Banned
- 10732 posts since 17 Nov, 2015
- KVRAF
- 2752 posts since 15 Feb, 2017 from a worn out vinyl groove
Just thinking...cupboard wrote: ↑Mon Jun 24, 2019 4:30 pm does anyone know if you can get refunds of incorrectly sold products from k-v-r marketplace?
caught out by a 32bit plugin i can't use and i would like a refund - if not some one somewhere [and i HAVE contacted the developer who says it's nothing to do with him because the financial transaction is between k-v-r and me NOT him and me] is just taken me for a mug and robbed £85 off me - in broad day light! - [yeah i can hear the sniggers now mate - "serves you right you muppet"] thank you for that caring sharing musician family response {my head - might not be yours}
contacted k-v-r through the submit form two days ago - not heard a thing since.
It might be this and your attitude that has generated such forum response.
You fcuk up and blame others for your mistake.
Had you just kept to the original "can you get refunds" >>>
- Mr KVR
- 1455 posts since 23 Oct, 2000 from UK
- KVR Audio
Really, just leave it. He's getting his refund this doesn't need dragging out.