They make the B Step sequencer. I have the Pro version and the down load links they told me to save in case I need to re-download it don’t work anymore. Reached out in July again in November again today. No answer but their website is still up. Anybody know what’s going on? They still in business?
Thanks, Riley
Update: Heard from Thomas and he has been unable to work for a year, but he's back. It seems Monique has an update too. I just heard back from him on a support email.
Is Monoplugs B Step still in business? Yes!!
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- KVRAF
- Topic Starter
- 1930 posts since 29 Aug, 2003 from Austin, TX
Last edited by riley4reason on Tue Feb 13, 2018 7:51 pm, edited 2 times in total.
Asus CM6870 3AB, i7 3770 Ivy, 16GB RAM, 240GB SSD, 7TB Internal, Windows 8 64bit Pro,RME Firface UC, Reaper. Ableton Live 9, Sonar X2, Maschine.
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- Banned
- 7624 posts since 13 Nov, 2015 from Norway
Have no idea. I have the B step sequencer myself.
EnergyXT3 - LMMS - FL Studio | Roland SH201 - Waldorf Rocket | SoundCloud - Bandcamp
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- KVRAF
- 15263 posts since 8 Mar, 2005 from Utrecht, Holland
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- KVRAF
- Topic Starter
- 1930 posts since 29 Aug, 2003 from Austin, TX
no, didn't try that. I'll skype it later and see if I can find something out. Thanks
Asus CM6870 3AB, i7 3770 Ivy, 16GB RAM, 240GB SSD, 7TB Internal, Windows 8 64bit Pro,RME Firface UC, Reaper. Ableton Live 9, Sonar X2, Maschine.
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- KVRAF
- Topic Starter
- 1930 posts since 29 Aug, 2003 from Austin, TX
I can't get the German phone number to work in Skype. I tried sending another email. I wish they would let us know either way.
They are still selling products on their website but it looks like the owner has not participated in their forums for 2 years or so. If anyone reading this lives in Germany, try calling the number here: http://monoplugs.com/en/imprint#navigation
Let us know what you find out. Thanks! Riley
They are still selling products on their website but it looks like the owner has not participated in their forums for 2 years or so. If anyone reading this lives in Germany, try calling the number here: http://monoplugs.com/en/imprint#navigation
Let us know what you find out. Thanks! Riley
Asus CM6870 3AB, i7 3770 Ivy, 16GB RAM, 240GB SSD, 7TB Internal, Windows 8 64bit Pro,RME Firface UC, Reaper. Ableton Live 9, Sonar X2, Maschine.
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- KVRAF
- Topic Starter
- 1930 posts since 29 Aug, 2003 from Austin, TX
The form submission on their site doesn't work either. I tried emailing again 2 days ago. I wonder if Thomas is OK? strange behavior.
Asus CM6870 3AB, i7 3770 Ivy, 16GB RAM, 240GB SSD, 7TB Internal, Windows 8 64bit Pro,RME Firface UC, Reaper. Ableton Live 9, Sonar X2, Maschine.
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- KVRist
- 491 posts since 14 Aug, 2012
I know it's cold comfort, but I do appreciate your posting about this on the forum. I've considered from time to time whether to buy B Step; thanks to your alerting us to this situation, clearly now I won't.
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- KVRAF
- Topic Starter
- 1930 posts since 29 Aug, 2003 from Austin, TX
Update: Heard from Thomas and he has been unable to work for a year, but he's back. It seems Monique has an update too. I just heard back from him on a support email.
Asus CM6870 3AB, i7 3770 Ivy, 16GB RAM, 240GB SSD, 7TB Internal, Windows 8 64bit Pro,RME Firface UC, Reaper. Ableton Live 9, Sonar X2, Maschine.
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- Banned
- 7624 posts since 13 Nov, 2015 from Norway
Great newsriley4reason wrote:Update: Heard from Thomas and he has been unable to work for a year, but he's back. It seems Monique has an update too. I just heard back from him on a support email.
EnergyXT3 - LMMS - FL Studio | Roland SH201 - Waldorf Rocket | SoundCloud - Bandcamp
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- KVRer
- 20 posts since 10 May, 2013
Hi, this is Thomas from Monoplugs.
Please excuse the inconvenience. As Riley wrote, I was ill for a long time and was not able to work.
Unfortunately, Monoplugs is just me and there was nobody else who could provide you support.
But I'm back and the first thing to do was to remove the buggy activation and change Monique to downloadware like B-Step. The method for activation was really a problem – I punished my customers with the activation steps while the crackers can use "theirs" on the fly. Also, there is more stuff to maintain (like servers) and more stuff that can break.
Monique is not officially updated yet. But yes, you can download V1.1 on the page.
It's not much – it was an update I was working on before my illness.
The official update (notification) will follow in the next few days after I've answered all the support requests.
Feel free to add more to my mailbox.
Please excuse the inconvenience. As Riley wrote, I was ill for a long time and was not able to work.
Unfortunately, Monoplugs is just me and there was nobody else who could provide you support.
But I'm back and the first thing to do was to remove the buggy activation and change Monique to downloadware like B-Step. The method for activation was really a problem – I punished my customers with the activation steps while the crackers can use "theirs" on the fly. Also, there is more stuff to maintain (like servers) and more stuff that can break.
Monique is not officially updated yet. But yes, you can download V1.1 on the page.
It's not much – it was an update I was working on before my illness.The official update (notification) will follow in the next few days after I've answered all the support requests.
Feel free to add more to my mailbox.
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- KVRer
- 6 posts since 15 Apr, 2014
B-Step Pro crashes on every iPad I own and no way to get in contact with Monoplugs.
B-Step Development ceased ?
Site still down displaying error about PHP ...
B-Step Development ceased ?
Site still down displaying error about PHP ...
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- KVRist
- 275 posts since 3 Dec, 2009 from Cologne, Germany
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- KVRAF
- 4584 posts since 21 Sep, 2005
You need to cut Tommy a bit of slack.
He's really in to this VST stuff. Very passionate about it.
But he needs to pay the bills. And he's got real life stuff to deal with too, just like the rest of us.
I can vouch for him being a very honourable man. I'd even go so far as to call him a 'friend'.
He's not a fly by night merchant. But he does fly by the seat of his pants. It's how he rolls. I won't have a bad word said about him.
We can work this out.
It's one thing to get tech support for stuff that doesn't work. If Tommy is out of action and working on another problem, well, you are out of luck. He's pretty much a one man show. It could be some time.
But he always makes good. He wants to do this full time but the fact is it just doesn't pay enough for him to give up his main job. He would like to though.
He's like many other small devs. He doesn't even know who I am.
It might be that some of you feel you haven't quite got what you payed for. But Monoplugs will make good.
It's a new company, a new way of doing business. Still trying to find out how it's done.
I haven't talked to Tommy in a while. I hope he's ok.
Just to show good faith, I know I still have half a dozen licenses left over for some work I did for him.
I'm happy to share them out. For B-Step.
Hit me up via PM. I will need to talk to Tommy. I actually got 10 spare licenses in fact, but let's just go for six for now. I might be able to wrangle the others depending on how generous he is feeling.
I may even be able to get a few free licenses for his Synth too. No promises.
I'll see if I can just chuck out a few serials for that as well.
Tommy is a very generous guy. He's not a bread head marketing guru. He doesn't even know who I am, posting here.
But I'll stick up for this guy. I can vouch for him.
He's solid.
He's really in to this VST stuff. Very passionate about it.
But he needs to pay the bills. And he's got real life stuff to deal with too, just like the rest of us.
I can vouch for him being a very honourable man. I'd even go so far as to call him a 'friend'.
He's not a fly by night merchant. But he does fly by the seat of his pants. It's how he rolls. I won't have a bad word said about him.
We can work this out.
It's one thing to get tech support for stuff that doesn't work. If Tommy is out of action and working on another problem, well, you are out of luck. He's pretty much a one man show. It could be some time.
But he always makes good. He wants to do this full time but the fact is it just doesn't pay enough for him to give up his main job. He would like to though.
He's like many other small devs. He doesn't even know who I am.
It might be that some of you feel you haven't quite got what you payed for. But Monoplugs will make good.
It's a new company, a new way of doing business. Still trying to find out how it's done.
I haven't talked to Tommy in a while. I hope he's ok.
Just to show good faith, I know I still have half a dozen licenses left over for some work I did for him.
I'm happy to share them out. For B-Step.
Hit me up via PM. I will need to talk to Tommy. I actually got 10 spare licenses in fact, but let's just go for six for now. I might be able to wrangle the others depending on how generous he is feeling.
I may even be able to get a few free licenses for his Synth too. No promises.
I'll see if I can just chuck out a few serials for that as well.
Tommy is a very generous guy. He's not a bread head marketing guru. He doesn't even know who I am, posting here.
But I'll stick up for this guy. I can vouch for him.
He's solid.
