Is Sugar Bytes a legit company?
- KVRAF
- 2772 posts since 22 May, 2017
Yep, what UncleAge said. Sugarbytes is a legit company, and (IMO) a good one at that.
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- KVRAF
- 3649 posts since 3 Nov, 2015
If you have doubts about the existence of Sugar Bytes then you should backtrack through paypal and check it out. Otherwise, like many others I have bought several (in my case all) SB plugins - no problem at all. I might or might not have received an email from SB at the time of purchase, but I certainly downloaded the bought products during the transaction.
- KVRAF
- 4828 posts since 25 Jan, 2014 from The End of The World as We Knowit
Try contacting them again. You never know. One company I buy from had a spam filter that blocked my ISP, so I could only reach them on other computers.
F E E D
Y O U R
F L O W
Y O U R
F L O W
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- KVRAF
- 15135 posts since 7 Sep, 2008
Survey says yes: viewforum.php?f=108
"I was wondering if you'd like to try Magic Mushrooms"
"Oooh I dont know. Sounds a bit scary"
"It's not scary. You just lose a sense of who you are and all that sh!t"
"Oooh I dont know. Sounds a bit scary"
"It's not scary. You just lose a sense of who you are and all that sh!t"
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- KVRAF
- 3649 posts since 3 Nov, 2015
Sugar Bytes has a support form on their web site to contact them. This prevents such spam-related things from happening. Hopefully there's no spam problem at the reply-receiving end also.
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- KVRian
- 1269 posts since 27 Apr, 2007
Hi ghgillis,
sorry to hear that! This probably was due to our crazy Cyber Weekend with heavy email traffic, which obviously caused some emails to be delayed, leading to a less than ideal experience for you.
Also, when sending emails to our users our emails sometimes got marked as a spam and didn't get through correctly. Usually, it’s email accounts at gmail.com having this problem and our automated emails get stopped before they even reach the inbox or spamfolder. We contacted them several times about this – unfortunately, to no avail.
Anyway, I can see that your serial is successfully registered to your account now and I just wanted to let you know that we are really sorry that there was an initial delay in delivering your serial number. Please be assured that you and the rest of our customers mean the world to us and that we wouldn't be where we are without you! Usually, you will receive an answer within 24 hours. If not, please directly write to support[@]sugar-bytes.de instead of using the contact form on our webpage.
Best,
Nadine