cannot activate galaxy D in my daw

Official support for: bestservice.de
RELATED
PRODUCTS

Post

I sent you guys a support request because it's kind of urgent that I get the piano working pronto.

Windows 7 64bit, Reaper

All parts of the D seem to have downloaded correctly, and Kontakt 5 instantiates properly... however, attempting to activate via NI's Service Center fails. This error has been documented previously if you Google for it, but there's only a dead link to a fix on the Galaxypianos site, which I cannot find.

Error while writing files to disk. Adding the library has failed

http://www.native-instruments.com/forum ... p?p=786297

This user, however, was running Mac Os with Snow Leopard, but the error is identical.

If I remove the Library from Kontake and readd it, I can get the Demo version of Galaxy to work for a single instance, but on further launching of my DAW, after that it just goes back to asking me to activate it.

I have the newest version of both Kontakt 5 player and NI Service Center.

Thanks again.

Sincerely,

Jeff Rosenberg

Post

Hey Jeff,

we've talked already via e-mail :)

Please let us know, if you need further assistance.

All the best from germany

Martin aka NoSoniX

Post

I have the same issue...

Post

Hi Xion,

please get in touch with us via Support [at] bestservice.de

Best regards

Martin

Post Reply

Return to “Best Service”