In addition to the SampleTank line of products that Sonic Reality produces in a strategic alliance with IK Multimedia, Sonic Reality also produces sample libraries distributed around the world by ILIO and has recently completed over 15 Reason Refills exclusively distributed world-wide by M-Audio. You can read more about Sonic Reality in the about us section here: www.sonicreality.com (http://www.sonicreality.com) You'll find that SR has a background programming and licensing sounds to major keyboard manufacturers, major recording and performing artists and more.
The company forum was started a few years ago at the request of users who were interested in Sonic Synth which was one of the first plug-ins to do the role of an all around synth sound module or keyboard workstation in software due to the combination of sound design from SR and software design from IK. Because Sonic Synth relies on SampleTank technology we opened the forum up to discuss SampleTank as well! Hence it is the Sonic Reality & SampleTank forum. As the discription says, it is a place to discuss Sonic Synth, OmniSynth, eROMS and SampleTank modules plus all samplers and sample libraries that SR supports.
However, it is NOT a tech support forum! Some company forums on KVR are! This one isn't. It just isn't set up for that. But, as an added bonus we've asked Jason from IK to help moderate and come in when he can to answer some questions or comment. Unfortunately though his job is to answer emails and phone calls for IK tech support most of the time. But, on occassion he can help out here which we appreciate. It adds a little extra potential for the forum to be useful to you.
At SR it is important to us that SampleTank 2 is understood. It is also important that it is working great. Information about issues are wanted but they need to be captured in an organized way. That is why we always suggest you email an issues you may find to: www.sampletank.com/STSupport.html (http://www.sampletank.com/STSupport.html) Even if you don't get a response right away your information will be processed. If you want to CC SR we may follow up on issues as well. Just add firstname.lastname@example.org (mailto:email@example.com) to the CC and we'll look into the issue as sound developers using the platform with the interest in it being as solid as possible for all users.
It might be good for you to know that IK is making great steps to improve tech support communication though and in fact they are even hiring more personel (check out job opportunities on www.sampletank.com (http://www.sampletank.com) or www.ikmultimedia.com (http://www.ikmultimedia.com) if you are interested). However, this forum was not designed to be used for full tech support for IK. We can try to do that but so easily get in over our heads! As it is we don't even have the staff at SR to be full-time moderators. But, we are here almost everyday and even on weekends to be able to manage discussions if they are more along the lines of what the forum is supposed to be for.
The forum here is meant to discuss the sounds and software that goes with them. To discuss how they can and/or are being used. To share tips and tricks. If you want to post about a problem you are having then it is okay. But if it turns into a company bashing fest it will be moderated. It is not what this forum is for. This forum is to be helpful to users and potential users and not a platform for anyone to make inappropriate damaging remarks about the companies we work with.
Express your opinions how you see it being appropriate. We don't ask that they only be positive. Try to be realistic if you can as it lends more value to the forum for others to be reading. Love the drums but hate the sax? Go ahead and say so. Want more vocal pads but less loops? Want to know how to get realistic guitar sounds out of ST2? Want to know how to get Reason to be able to do other styles besides dance? Want to know info and stories about the music and sound development industry? We make ourselves available for this. That is what the forum is about:
Making music, enjoying sounds that are virtual instruments in the computer, getting the most out of the tools that are their means for expression. Getting to know the sounds, techniques and people behind them.
That is what this forum is mainly about!