FH-2 not outputting CV

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I recently installed the FH-2 in my rack, and can't seem to get CV from any of the eight outputs, though it's showing that it's receiving MIDI messages from my controller. I've loaded the Chrome editor, and can send configurations from the browser (with CV, gate, and trigger outputs selected), but still can't get CV out. The X and Y inputs indicate they are receiving CV, and I'm able to change the 1-8 outputs between 1-10V and +/- 5V, but I can't figure out why CV isn't going out. Any help would be appreciated.

Thank you!

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Have you tried the ‘test outputs’ function?

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I just tried that, and am getting a square wave on all the outputs. Hope that's a good sign.

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It’s not. What firmware are you running?

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Shoot. It's 1.7.2. Thanks for your help.

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I'm afraid this is most likely a hardware fault then. Can you ask the store to exchange it?

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Unfortunately I bought it used over a month ago, and assumed it worked because it powered on, but didn't test it till now. I'll contact the seller and see if they can help.

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