Reason 11 Studio support can take a long time
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- KVRAF
- 6155 posts since 4 Dec, 2004
Let me guess what probably happened.
Lots of other people who are too lazy to read the user manual or do any basic thinking on their own when they run into a minor issue made lots of (unnecessary) support tickets, so your legitimate issue was way down the list and took longer for them to answer or get to.
Pretty common actually.
Lots of other people who are too lazy to read the user manual or do any basic thinking on their own when they run into a minor issue made lots of (unnecessary) support tickets, so your legitimate issue was way down the list and took longer for them to answer or get to.
Pretty common actually.
- KVRAF
- 2288 posts since 21 Mar, 2012 from Nom..nom.. YOUR MOM
Obviously! It's not rare for people to complain about not getting immediate same-day service. Quite common, actually.reggie1979 wrote: ↑Wed Oct 02, 2019 2:51 amAgreed, but he was just frustrated, it is what it is. Wow, it's not like there are not other threads like this here and abroad!EnochLight wrote: ↑Tue Oct 01, 2019 5:33 pmSo it took 4 business days to correct your accidental double purchase? That's not terrible, actually. They don't work the weekends. Glad to hear you got your issue resolved.
Win 10 | Ableton Live 11 Suite | Reason 12 | i7 3770 @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro| Akai MPC Live II & Akai Force | Roland System 8 | Roland TR-8 with 7x7 Expansion | Roland TB-3 | Roland MX-1 | Dreadbox Typhon | Korg Minilogue XD
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- KVRAF
- 1858 posts since 26 Nov, 2018
Good god, get over yourself. Show a little humanity would ya?LawrenceF wrote: ↑Wed Oct 02, 2019 12:22 pm Let me guess what probably happened.
Lots of other people who are too lazy to read the user manual or do any basic thinking on their own when they run into a minor issue made lots of (unnecessary) support tickets, so your legitimate issue was way down the list and took longer for them to answer or get to.
Pretty common actually.
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- KVRAF
- 1858 posts since 26 Nov, 2018
But it's scary to make a mistake financially and then not get immediate response. He was a bit premature, but WE'VE ALL BEEN THERE. He's not a douche, cut him some slack.EnochLight wrote: ↑Wed Oct 02, 2019 1:17 pmObviously! It's not rare for people to complain about not getting immediate same-day service. Quite common, actually.reggie1979 wrote: ↑Wed Oct 02, 2019 2:51 amAgreed, but he was just frustrated, it is what it is. Wow, it's not like there are not other threads like this here and abroad!EnochLight wrote: ↑Tue Oct 01, 2019 5:33 pmSo it took 4 business days to correct your accidental double purchase? That's not terrible, actually. They don't work the weekends. Glad to hear you got your issue resolved.
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- KVRAF
- 35436 posts since 11 Apr, 2010 from Germany
He made a total clickbait topic before he changed the topic title and the OP. He also claimed that he waited for days for a reply from Reason Studio support, for a product which was released the day before he created the topic. He also created 3 support tickets within a day's length.
"He's not a douche." Yeah, right.
BTW, you should consider another hobby rather than playing the false social justice warrior here. Or take some days off. You're seriously annoying. Sorry to be the asshole who has to tell you.
"He's not a douche." Yeah, right.
BTW, you should consider another hobby rather than playing the false social justice warrior here. Or take some days off. You're seriously annoying. Sorry to be the asshole who has to tell you.
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- KVRAF
- 1858 posts since 26 Nov, 2018
No he's not. He was scared and overreacted. Seriously doubt you've never been there.
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- KVRAF
- 35436 posts since 11 Apr, 2010 from Germany
Yes, i've never lied on the internet about a company who treated me wrong, looking for sympathy, and trying to "warn" others by making clickbait topics. I've seriously never been there. It's just not my style to act like a douche.
There's absolutely nothing to defend here. Move on.
There's absolutely nothing to defend here. Move on.
- KVRAF
- 2288 posts since 21 Mar, 2012 from Nom..nom.. YOUR MOM
reggie1979 wrote: ↑Wed Oct 02, 2019 11:46 pm Good god, get over yourself. Show a little humanity would ya?
Win 10 | Ableton Live 11 Suite | Reason 12 | i7 3770 @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro| Akai MPC Live II & Akai Force | Roland System 8 | Roland TR-8 with 7x7 Expansion | Roland TB-3 | Roland MX-1 | Dreadbox Typhon | Korg Minilogue XD
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- KVRAF
- 1858 posts since 26 Nov, 2018
Continue to be mean. I won't.
- KVRAF
- 2288 posts since 21 Mar, 2012 from Nom..nom.. YOUR MOM
Win 10 | Ableton Live 11 Suite | Reason 12 | i7 3770 @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro| Akai MPC Live II & Akai Force | Roland System 8 | Roland TR-8 with 7x7 Expansion | Roland TB-3 | Roland MX-1 | Dreadbox Typhon | Korg Minilogue XD
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- KVRAF
- 1858 posts since 26 Nov, 2018
What does that even mean? You seem to think you are the forum police, why are you not a moderator?
- KVRAF
- 2288 posts since 21 Mar, 2012 from Nom..nom.. YOUR MOM
That’s adorable. What are even talking about, Reggie?reggie1979 wrote: ↑Thu Oct 03, 2019 3:17 am What does that even mean? You seem to think you are the forum police, why are you not a moderator?
Win 10 | Ableton Live 11 Suite | Reason 12 | i7 3770 @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro| Akai MPC Live II & Akai Force | Roland System 8 | Roland TR-8 with 7x7 Expansion | Roland TB-3 | Roland MX-1 | Dreadbox Typhon | Korg Minilogue XD
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- KVRAF
- 1858 posts since 26 Nov, 2018
What are YOU talking about? He made a mistake, you are all over him like a plague, why? It's not cool at all.
Normally I'd just ignore you but you are being PARTICULARLY evil in your stance.
Normally I'd just ignore you but you are being PARTICULARLY evil in your stance.
- KVRAF
- 2288 posts since 21 Mar, 2012 from Nom..nom.. YOUR MOM
No, that’s you attempting to control the narrative and make shit up. No one is being “evil”. Also, stop the SJW agenda. It’s tiresome.reggie1979 wrote: ↑Thu Oct 03, 2019 3:51 am What are YOU talking about? He made a mistake, you are all over him like a plague, why? It's not cool at all.
Normally I'd just ignore you but you are being PARTICULARLY evil in your stance.
Win 10 | Ableton Live 11 Suite | Reason 12 | i7 3770 @ 3.5 Ghz | 16 GB RAM | RME Babyface Pro| Akai MPC Live II & Akai Force | Roland System 8 | Roland TR-8 with 7x7 Expansion | Roland TB-3 | Roland MX-1 | Dreadbox Typhon | Korg Minilogue XD
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- KVRAF
- 1858 posts since 26 Nov, 2018
You are tiresome. It seems your only agenda is to tell others how wrong they are.EnochLight wrote: ↑Thu Oct 03, 2019 3:55 amNo, that’s you attempting to control the narrative and make shit up. No one is being “evil”. Also, stop the SJW agenda. It’s tiresome.reggie1979 wrote: ↑Thu Oct 03, 2019 3:51 am What are YOU talking about? He made a mistake, you are all over him like a plague, why? It's not cool at all.
Normally I'd just ignore you but you are being PARTICULARLY evil in your stance.