Plugin Alliance new transfer policy caused concerns and is corrected...
- KVRAF
- 1959 posts since 21 Sep, 2007 from The Infinite Void
Only a few days prior to this rule change i attempted to transfer a license that had outstanding fees on it. It was a secondhand license that i had not yet paid the transfer fee for. I wonder if he's referring to me?Posted in the FB group:
.....Our support agents recently started to enforce a rule that was in place for a while in theory (according to our system & data analysis), but had not been applied in the past....
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- KVRAF
- 4711 posts since 26 Nov, 2015 from Way Downunder
Nah, that's Antifazvenx wrote: It could give a possible very vocal minority inordinate amount of sense of entitlement.
Good decision, PA!
- KVRAF
- 5756 posts since 29 Sep, 2010 from Maui
Well good for all those who found the policy to be a problem.
...hopefully, Dirk and crew weren’t just being crafty and playing us all to gain some easy customer appreciation. ...just kidding
...hopefully, Dirk and crew weren’t just being crafty and playing us all to gain some easy customer appreciation. ...just kidding
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- KVRAF
- 4711 posts since 26 Nov, 2015 from Way Downunder
Welllll the excuse that it was an innocent mistake and management didn't even know about it, is a little hard to swallow. But I will give Dirk the benefit of the doubt because whatever the case may be, they have now done The Right Thing 100%.
- KVRAF
- 5948 posts since 8 Jul, 2009
When I contacted Dirk on FB I expressed my concens and told him not to bother replying back with rationale because it will just cause an arguement (I should start a #nonfr movement lol). But he replied back saying "Which new transfer policy are you referring to please? Just trying to understand." That led me to think he was not 100% aware of what had occured. Or he was being sly.
It's possible he's given control to someone at PA who decided to move ahead with this NFR thing, thinking it was a good idea. And then, a customer found the new policy and posted it. It got to me and then I brought it to Dirk's attention (along with others I assume).
Anyway who-ever made this decision if they are in the role of business management, they need to find another career because they are a failure at it.
#NONFR Check out my music at Bandcamp Free Streaming!
Free music with your support on Patreon | Youtube: Music of Plexus Videos (music videos) | Youtube: Plexus Productions (audio related) Stop whining. Make music.
Free music with your support on Patreon | Youtube: Music of Plexus Videos (music videos) | Youtube: Plexus Productions (audio related) Stop whining. Make music.
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- KVRian
- 513 posts since 6 Mar, 2012
- KVRAF
- Topic Starter
- 6980 posts since 28 Dec, 2015 from Atlantis Island
Perhaps it was just a coding error when they introduced the new automatic licence transfer page in the accounts...plexuss wrote: ↑Fri Dec 07, 2018 7:45 pmWhen I contacted Dirk on FB I expressed my concens and told him not to bother replying back with rationale because it will just cause an arguement (I should start a #nonfr movement lol). But he replied back saying "Which new transfer policy are you referring to please? Just trying to understand." That led me to think he was not 100% aware of what had occured. Or he was being sly.
It's possible he's given control to someone at PA who decided to move ahead with this NFR thing, thinking it was a good idea. And then, a customer found the new policy and posted it. It got to me and then I brought it to Dirk's attention (along with others I assume).
Anyway who-ever made this decision if they are in the role of business management, they need to find another career because they are a failure at it.
https://sonograyn.bandcamp.com/music Experimental Ambient
https://martinjuenke.bandcamp.com/music Alternative Instrumental
https://martinjuenke.bandcamp.com/music Alternative Instrumental
- KVRAF
- 5948 posts since 8 Jul, 2009
I dont think so because the NFR policy was specifically spelled out on their support page for license transfers. It specically called out "NFR" and the policy in question. it has since been updated.martinjuenke wrote: ↑Fri Dec 07, 2018 8:34 pm Perhaps it was just a coding error when they introduced the new automatic licence transfer page in the accounts...
#NONFR Check out my music at Bandcamp Free Streaming!
Free music with your support on Patreon | Youtube: Music of Plexus Videos (music videos) | Youtube: Plexus Productions (audio related) Stop whining. Make music.
Free music with your support on Patreon | Youtube: Music of Plexus Videos (music videos) | Youtube: Plexus Productions (audio related) Stop whining. Make music.
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- KVRAF
- 3271 posts since 22 Aug, 2012
Transfer page: "You cannot transfer inactive licenses, free licenses, licenses with a fee required, licenses that were previously transferred to you, and the same plugin can only be transferred twice."plexuss wrote: ↑Fri Dec 07, 2018 8:39 pmI dont think so because the NFR policy was specifically spelled out on their support page for license transfers. It specically called out "NFR" and the policy in question. it has since been updated.martinjuenke wrote: ↑Fri Dec 07, 2018 8:34 pm Perhaps it was just a coding error when they introduced the new automatic licence transfer page in the accounts...
So still stating 2 possible NFR scenarios.
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- KVRAF
- 2982 posts since 9 Dec, 2008
- KVRAF
- 3188 posts since 31 Dec, 2004 from People's Republic of Minnesota
Why insist that it's an an intentional "dog whistle?" Maybe it was just a joke. Why not just say, "Hey, this isn't a political thread?"
Hey, this isn't a political thread.
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- KVRAF
- 2982 posts since 9 Dec, 2008
I'll respond how I f**king well choose, thanks. He stank up the thread, not me. Was my argument with you?masterhiggins wrote: ↑Sat Dec 08, 2018 5:20 amWhy insist that it's an an intentional "dog whistle?" Maybe it was just a joke. Why not just say, "Hey, this isn't a political thread?"
- KVRAF
- 3188 posts since 31 Dec, 2004 from People's Republic of Minnesota
It wasn't a command. It was a friendly suggestion as it wasn't clear it was a "dog whistle." Apologies. Clearly you are capable of reading minds and are able to determine intent.samsam wrote: ↑Sat Dec 08, 2018 5:23 amI'll respond how I f**king well choose, thanks. He stank up the thread, not me. Was my argument with you?masterhiggins wrote: ↑Sat Dec 08, 2018 5:20 amWhy insist that it's an an intentional "dog whistle?" Maybe it was just a joke. Why not just say, "Hey, this isn't a political thread?"