cannot load .m4a file after saving (V7.1.8) /macos 10.14.02

Official support for: acondigital.com
soundpixel
KVRer
3 posts since 16 Jun, 2015

Post Mon Feb 11, 2019 2:22 am

Saving a selection or as file with mp4 file type (default extension .m4a) on a mac results in a file that cannot be read/loaded by Acoustica anymore (format could not be determined)
this can be reproduced on a permanent basis

Saving/saving selection as wave/mp3/ogg works
Thanks for your help

User avatar
stian
KVRian
960 posts since 1 Jan, 2005 from Norway

Re: cannot load .m4a file after saving (V7.1.8) /macos 10.14.02

Post Wed Feb 20, 2019 3:27 am

Hi!
soundpixel wrote:
Mon Feb 11, 2019 2:22 am
Saving a selection or as file with mp4 file type (default extension .m4a) on a mac results in a file that cannot be read/loaded by Acoustica anymore (format could not be determined)
this can be reproduced on a permanent basis

Saving/saving selection as wave/mp3/ogg works
Thanks for your help
Thanks for reporting and I apologize for the inconvenience. M4A export was indeed not working correctly on some systems with version 7.1.8. We've just uploaded a new intermediate build that should fix this (7.1.11): Please let me know if the problem persists with 7.1.11.

Thanks,
Stian

soundpixel
KVRer
3 posts since 16 Jun, 2015

Re: cannot load .m4a file after saving (V7.1.8) /macos 10.14.02

Post Mon Mar 04, 2019 3:17 am

Thanks Stian

It works again.

User avatar
stian
KVRian
960 posts since 1 Jan, 2005 from Norway

Re: cannot load .m4a file after saving (V7.1.8) /macos 10.14.02

Post Tue Mar 05, 2019 2:36 am

soundpixel wrote:
Mon Mar 04, 2019 3:17 am
Thanks Stian

It works again.
Thanks, great to hear! :)

Best,
Stian

Return to “Acon Digital”