Bought my License but didn't receive my license! [solved]
-
- KVRer
- Topic Starter
- 4 posts since 17 Aug, 2018
Hi all.
First off, I love the sampler and I'm happy to financially support the developers!
But I have a problem. I bought the license on the website and paid via PayPal, and I never received the license.
The manual says to "drag and drop" the license into the plugin so that the plugin is activated, but I never received any license. I got a receipt from PayPal, but no license.
I sent an email requesting a resolution and I'm still waiting, but it's possible that the license is already prepared somewhere and I just missed it.
Help??
EDIT:
Okay, it's just not an automated system. They sent me the license this morning.
First off, I love the sampler and I'm happy to financially support the developers!
But I have a problem. I bought the license on the website and paid via PayPal, and I never received the license.
The manual says to "drag and drop" the license into the plugin so that the plugin is activated, but I never received any license. I got a receipt from PayPal, but no license.
I sent an email requesting a resolution and I'm still waiting, but it's possible that the license is already prepared somewhere and I just missed it.
Help??
EDIT:
Okay, it's just not an automated system. They sent me the license this morning.
Last edited by pattmayne on Sat Aug 18, 2018 5:55 pm, edited 1 time in total.
- KVRAF
- 5718 posts since 29 Sep, 2010 from Maui
Hmm I don’t recall whether it’s automated or not, anyway Calle has been attending a conference for the last week or so, he should be back soon to sort it for you.
-cheers
-cheers
-
- KVRer
- Topic Starter
- 4 posts since 17 Aug, 2018
Indeed. I assumed it would be automated, but it's not, and I got my license now.pekbro wrote:Hmm I don’t recall whether it’s automated or not, anyway Calle has been attending a conference for the last week or so, he should be back soon to sort it for you.
-cheers
Thanks!
-
- KVRAF
- 4496 posts since 25 Mar, 2016 from Seattle
Do you know if buying the current license gets you the upcoming new version free?pattmayne wrote:Indeed. I assumed it would be automated, but it's not, and I got my license now.pekbro wrote:Hmm I don’t recall whether it’s automated or not, anyway Calle has been attending a conference for the last week or so, he should be back soon to sort it for you.
-cheers
Thanks!
-
- KVRer
- Topic Starter
- 4 posts since 17 Aug, 2018
Their site says:simmo75 wrote:
Do you know if buying the current license gets you the upcoming new version free?
By purchasing a license you are eligible for updates through two major releases.