Issue with Ethno World 5 voices and instruments
- KVRAF
- Topic Starter
- 10575 posts since 31 Aug, 2013 from Somewhere near the Morgul Vale.
Hi,
The other day, I opened Kontakt 5, and the two libraries were missing. They were actually where they were supposed to be on my HDD, but there seems to be a file missing that is needed for Kontakt to open the libraries. The last time I opened Kontakt, about a month ago, everything was there and accessible. I didn't change anything before I went on vacation.
So, I decided to do a re-install (in the process), went to your site, logged in, but Ethno 5 isn't listed in my products. I have the disks in front of me, serial#s on the back. Further, I have the update files of Ethno 5, but am unsure how to link those properly.
Please advise,
Thanks,
The other day, I opened Kontakt 5, and the two libraries were missing. They were actually where they were supposed to be on my HDD, but there seems to be a file missing that is needed for Kontakt to open the libraries. The last time I opened Kontakt, about a month ago, everything was there and accessible. I didn't change anything before I went on vacation.
So, I decided to do a re-install (in the process), went to your site, logged in, but Ethno 5 isn't listed in my products. I have the disks in front of me, serial#s on the back. Further, I have the update files of Ethno 5, but am unsure how to link those properly.
Please advise,
Thanks,
“Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that."
-Martin Luther King Jr.
-Martin Luther King Jr.
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- KVRian
- 972 posts since 22 Apr, 2004 from Switzerland
Better send them a message at support@bestservice.de. Even though this says "official" support forum, it's not really.
- KVRAF
- Topic Starter
- 10575 posts since 31 Aug, 2013 from Somewhere near the Morgul Vale.
Well, seems to be ok after re-installation, though I am still unsure why it doesn't show up in 'my products.' Maybe it registers with NI?
Anyway, thanks.
Anyway, thanks.
“Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that."
-Martin Luther King Jr.
-Martin Luther King Jr.