Problems on Mac and Windows 10 when installing the extra soundbanks

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I had problems with the installation of the extra soundbanks on both mac and windows. On the mac (2017 iMac Mojave 10.14.6 . 24gb ram), Rhino was running ok with just the factory 2.0 soundbank. but when I installed the extra banks it said I had to register. (I had the keyfile in the folder already.) I logged in and downloaded a new keyfile multiple times. It said it was accepted, and to reboot. When I reboot rhino crashes and won't restart until I remove the keyfile.

On windows 10, I copied the patch and wavs into the respective folders, but the computer won't recognize the samples.
Steve Conslaw

Put your hands up and come out slowly. He has a synthesizer, and he's not afraid to use it.

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Well, I started RHINO in stand-alone on Windows 10, clicked on the '?' at the top which opened a panel, dropped my key-file on that and everything was hunky dory.

Maybe already solved since Jan 17 but you didn't get any replies, so who knows.
Anyone who can make you believe absurdities can make you commit atrocities.

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