Arturia..worst customer support or is there someone even worse?

[Scott Murrell]

--Some of us who bought the iMini are experiencing some pretty major issues and asking Arturia for help is worhtless, they don't respond! Is anyone else having issues with some software and getting no help from the company?

[iPlogger]

They recently opened a support forum here on KVR. Try asking on there. They seem to have someone commenting and answering questions.

[Scott Murrell]

---Thanks, they sure aren't on their website...

[JFabri]

Try Impact Sound Works. Recently I bought a library from them which claimed to have both 16bit and 24bit samples on the manual sent by them.
After buying I realized there was 24bit samples on it. So I contacted them and after a week they simply replied with:
"The manual is incorrect for Essentials - there is only one set of samples for Essentials and those are 16 bit!

Sorry for the inconvenience!

-Taylor"

lovely isnt?

[thecontrolcentre]

Plusnet (mobile phone provider) has the worst customer service evah. No service for days on end but they don't know why, wont pay compensation, and cant find my account ffs