HELP! --- Photosounder crashing (won`t load at all)
- KVRist
- Topic Starter
- 349 posts since 8 Sep, 2013
Greetings,<br /><br />I just bought Photosounder (not realizing there was a demo to try first), and I can`t get it to load at all. I keep getting: `Photosounder.exe has stopped working`. Also, Windows 7 reports a `Problem Event Name: BEX`.
I`m on Windows 7 (PC) 64bit, Thinkpad w520 QuadCore.
Any help would be greatly appreciated...
cheers,
pete
I`m on Windows 7 (PC) 64bit, Thinkpad w520 QuadCore.
Any help would be greatly appreciated...
cheers,
pete
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- KVRian
- 1050 posts since 6 May, 2008 from Poland
Mmmh, do you have a crash report?
I'm about to make a new version btw, 64-bit instead of 32, compiled with Visual Studio 2015 instead of 2010, send me an email so I can send you a build and you can tell me if it does anything.
I'm about to make a new version btw, 64-bit instead of 32, compiled with Visual Studio 2015 instead of 2010, send me an email so I can send you a build and you can tell me if it does anything.
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- KVRer
- 1 posts since 5 Feb, 2017
I just purchased Photosounder and it's crashing too. It just don't install. What can I do?
- KVRist
- Topic Starter
- 349 posts since 8 Sep, 2013
Send a PM to A_SN, who I think is the developer of Photosounder (the post just before yours). He immediately solved the issue for me, and I`m sure he`ll do the same for you. Great developer and superb customer support!
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- KVRian
- 1050 posts since 6 May, 2008 from Poland
In guilebarros's case it's a bit different, it's a Sierra problem, Apple breaking old apps to make developers use their sinking ship of an app store. I'm working on a new version for Sierra, as it is I just have a little problem with a final step, once it's solved it should work fine.
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- KVRian
- 1050 posts since 6 May, 2008 from Poland
You didn't miss it, I added it today . Sadly for the demo it only works if you launch it from the Terminal, I forgot how to make a DMG properly...go_fig wrote:Sorry, I'd missed the Sierra-specific version. Durr. It works fine.
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- KVRer
- 4 posts since 19 Nov, 2012
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Catch some problems with opening of img files on OSX ElCaptainSierra Version App- just crashes
OSX App Load nothing and show log like this
Code: Select all (#)
File not found: /Users/***/Desktop/***.jpg
File /Users/***/Desktop/***.jpg couldn't be opened
fopen() returns NULL
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- KVRian
- 1050 posts since 6 May, 2008 from Poland
It looks like your image's path might have some unicode characters in it. What's the actual file name? Anyway, coincidentally I fixed that problem yesterday (I was converting strings from open dialogs to basic ASCII instead of utf-8, which means it doesn't work if you have special characters), I haven't made a new build though, so in the meantime you should put files to open in a path with no non-ASCII characters in it. I suspect your user name (the "***" in "/Users/***/") is also unicode, so you'd want to avoid anything there, that includes the Desktop folder, Downloads, Documents folders and so on. Sorry about that, hopefully I can put out a new version soon.Ivn_Os wrote:Catch some problems with opening of img files on OSX ElCaptain
Sierra Version App- just crashes
OSX App Load nothing and show log like thisCode: Select all
File not found: /Users/***/Desktop/***.jpg File /Users/***/Desktop/***.jpg couldn't be opened fopen() returns NULL
Oh and as for Sierra, I assume you mean using the demo, you need to follow the special instructions on the download page.
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- KVRer
- 4 posts since 19 Nov, 2012
AUTO-ADMIN: Non-MP3, WAV, OGG, SoundCloud, YouTube, Vimeo, Twitter and Facebook links in this post have been protected automatically. Once the member reaches 5 posts the links will function as normal.
I tried to open files with different names (no special characters). Same problem.A_SN wrote:It looks like your image's path might have some unicode characters in it. What's the actual file name? Anyway, coincidentally I fixed that problem yesterday (I was converting strings from open dialogs to basic ASCII instead of utf-8, which means it doesn't work if you have special characters), I haven't made a new build though, so in the meantime you should put files to open in a path with no non-ASCII characters in it. I suspect your user name (the "***" in "/Users/***/") is also unicode, so you'd want to avoid anything there, that includes the Desktop folder, Downloads, Documents folders and so on. Sorry about that, hopefully I can put out a new version soon.Ivn_Os wrote:Catch some problems with opening of img files on OSX ElCaptain
Sierra Version App- just crashes
OSX App Load nothing and show log like thisCode: Select all (#)
File not found: /Users/***/Desktop/***.jpg File /Users/***/Desktop/***.jpg couldn't be opened fopen() returns NULL
Oh and as for Sierra, I assume you mean using the demo, you need to follow the special instructions on the download page.
My user name also have no special characters (IvnOs).
Non user folder images open well.
Also [.wav] files located at user folder open well (except slow spectrum draw with heavy CPU load in parallel).
As for Sierra, i just updated my OSX and using updated Photosounder version for Sierra. But i'm not sure where should i put license file and other contents like manual?
Also is it normal that Photosounder opens 2sec [.wav] sound files for about a 1 minute and heavily loads CPU during almost every action?
And last thing i found is that after opening of image file and trying to create new one (cmd+n) program also always crash.
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- KVRian
- 1050 posts since 6 May, 2008 from Poland
Then what's the "***"? Please don't edit your logs.Ivn_Os wrote:I tried to open files with different names (no special characters). Same problem.
My user name also have no special characters (IvnOs).
Non user folder images open well.
The license file goes in the same folder as Photosounder.Ivn_Os wrote:As for Sierra, i just updated my OSX and using updated Photosounder version for Sierra. But i'm not sure where should i put license file and other contents like manual?
Only if your computer is from 1999. You've got lots of strange stuff going on, I'm gonna need more details.Ivn_Os wrote:lso is it normal that Photosounder opens 2sec [.wav] sound files for about a 1 minute and heavily loads CPU during almost every action?
Can you post a crash log of the Cmd+N crash? Thank you.Ivn_Os wrote:And last thing i found is that after opening of image file and trying to create new one (cmd+n) program also always crash.
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- KVRer
- 4 posts since 19 Nov, 2012
Sorry just made asterisks because of being a little bit paranoid, about my personal info.A_SN wrote: Then what's the "***"? Please don't edit your logs.
I would be happy to send you any information you need.A_SN wrote: Only if your computer is from 1999. You've got lots of strange stuff going on, I'm gonna need more details.
Added log in attachA_SN wrote: Can you post a crash log of the Cmd+N crash? Thank you.
You do not have the required permissions to view the files attached to this post.
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- KVRian
- 1050 posts since 6 May, 2008 from Poland
I'm not even sure what to ask for, there's no reason for a short sound to take so long to load. Is it the same with many other such short sounds? What computer model do you have?Ivn_Os wrote:I would be happy to send you any information you need.A_SN wrote: Only if your computer is from 1999. You've got lots of strange stuff going on, I'm gonna need more details.
Excellent thank you, the log showed me where it occurs, I just fixed it (I think). I'll let you know when I can send you a new version to try.Ivn_Os wrote:Added log in attachA_SN wrote: Can you post a crash log of the Cmd+N crash? Thank you.
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- KVRer
- 4 posts since 19 Nov, 2012
Every sound loading like i open a picture via dial-up modem. Also need to mention that longer files take the same amount of time to load.A_SN wrote:I'm not even sure what to ask for, there's no reason for a short sound to take so long to load. Is it the same with many other such short sounds? What computer model do you have?
I use iMac (Retina 5K, 27-inch, Late 2015), 3,3 GHz Intel Core i5, 16 GB 1867 MHz DDR3, AMD Radeon R9 M395 2 GB
I would be happy to help you improve your software. May be If you need more testing on mac os we could start to discuss this by email?A_SN wrote: Excellent thank you, the log showed me where it occurs, I just fixed it (I think). I'll let you know when I can send you a new version to try.