Purchased the Kosmos Classics crossgrade, what to do to get the product?

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As I own the Complete 2010 Sample Collection, I have now purchased the Kosmos Classics crossgrade.

But what to do next? It says the crossgrades must be manually performed.

Do I just wait to get the files from you, or do I need to contact you with the receipt for my copy of the Complete 2010 Sample Collection?

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Nowadays people cannot wait some hours anymore to get an email from the developer, every transaction has to be completed within seconds... :P

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It should be on your download page already? I've been on the ball today I think :)

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Tricky-Loops wrote:Nowadays people cannot wait some hours anymore to get an email from the developer, every transaction has to be completed within seconds... :P
Yes, naturally I DEMAND this kind of perfection :oops:

We're all getting spoilt these days no doubt 8)

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Astralp wrote:It should be on your download page already? I've been on the ball today I think :)
No, can't seem to find any new files added to my download in my account.

My order is no 2667, it is listed with status as "processing" so I don't think it is delivered yet?

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Oh sorry, I'll check now..

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Astralp wrote:Oh sorry, I'll check now..
Thanks, found 'em :tu:

Now I shall let my download manager run red hot 8)

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Sorry about that, seems I had an extra step, my fault... should be there now!

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Great :) Hope you enjoy them!

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I wonder if there are many users downloading at the moment? I'm getting next to no speed at all on the download, with Firefox estimating 3 hours for 250MB.

I need to log off in a couple of hours, so I think I will wait until tomorrow and try again and hope for better speed then.

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There are a few people downloading but I'm not sure why it's going so slow, I'm wondering about rebooting the server, it should easily be able to deal with it..

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Mine is also going very slowly.
Music you can believe in:
http://rebshaya.com

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Ok I'll try rebooting, hopefully won't upset anybody. It's not behaved like this before as far as I'm aware, I've had this server for over a year now and it's been great..

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Hmmm seems something is wrong, straight after the reboot I tried FTP and it is slow 40k, I'll have to get in touch with the server support and maybe come up with a plan B. Of all the days for this to happen... I'm very sorry :(

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I've just put in a support request with my server host

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