Omnisphere 2 Authorization Problems!!!! Spectrasonics UPDATE your product!

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spectra proposed to deleted my 32bit dll in my program files x86.... what shall this do? then i have no 32bit omnisphere.dll what else....
DAW FL Studio Audio Interface Focusrite Scarlett 1st Gen 2i2 CPU Intel i7-7700K 4.20 GHz, RAM 32 GB Dual-Channel DDR4 @2400MHz Corsair Vengeance. MB Asus Prime Z270-K, GPU Gainward 1070 GTX GS 8GB NT Be Quiet DP 550W OS Win10 64Bit

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i have to open older projects where i only used 32bit plugins and omnisphere 32bit still has the crappy prob, 64bit works a while now. spectra told me to delete my old 32bit dll of omni and do the latest omnisphere sooftware update, no luck.... i already messaged them, but maybe someone from here has a solution?
DAW FL Studio Audio Interface Focusrite Scarlett 1st Gen 2i2 CPU Intel i7-7700K 4.20 GHz, RAM 32 GB Dual-Channel DDR4 @2400MHz Corsair Vengeance. MB Asus Prime Z270-K, GPU Gainward 1070 GTX GS 8GB NT Be Quiet DP 550W OS Win10 64Bit

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Hi Guys,

Feeling noobish at the moment.

Yesterday I paid for Omnisphere 2. After payment was received, they sent me an email with the link to the download manager. However, I am not able to open the download manager. It times out after 15 secs. The error message that pops up is: "Host_WindowLoadTimeout".

I have emailed Specatronics but no response yet.

If I d/c from the intrernet, the download manager does open but then it obviously it cannot download the content.

Is this most likely an issue from their side or is there an additional step I have to undertake?

cheers
Mic

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