KVR Audio

sultan68 · Post by **sultan68** » Thu Oct 30, 2014 8:03 pm

I was in the market for 'theRiser' when I noticed upon clicking purchase that Mac or Windows showed up with individual pricing at $79.99 for each one. Do any music companies sell software by platform any more?? Imagine if Omnisphere (for example) was only available for purchase on PC or Mac, and if you wanted it on both you had to purchase TWO copies. Absurd!

Here was the official reply from inMusic Brands regarding theRiser on multi-platform:

Hello

The purchase of the Riser is for either Mac or PC, not both.

Best Regards,
<Name withheld>
Technical Support & Return Authorizations Specialist

inMusic Brands
AIR | Akai Professional | Alesis | ▲lto Professional | ION Audio | M-Audio | MixMeister | Numark | SONiVOX
cgozdur@inmusicbrands.com
www.inmusicbrands.com

So if you want both, you must BUY THE SOFTWARE TWICE??? Sorry, I just can't wrap my head around that software model.

layzer · Post by **layzer** » Thu Oct 30, 2014 8:12 pm

hey, be happy. at least they don't charge $79.99 per control on the GUI! thats payware for ya!

mcnelson · Post by **mcnelson** » Thu Oct 30, 2014 8:18 pm

vote with wallet.

Lee702 · Post by **Lee702** » Thu Oct 30, 2014 8:25 pm

I remember sbangs_air saying you get both but they have you choose when you check out to gauge what platform people are using. So send sbangs_air a PM and he should help you out.

Numanoid · Post by **Numanoid** » Thu Oct 30, 2014 8:27 pm

sultan68 wrote:So if you want both, you must BUY THE SOFTWARE TWICE??? Sorry, I just can't wrap my head around that software model.

It's annoying, but ces't la vie.

I got the Korg MonoPoly VST, but unfortunately if I want the rack extension version I need to pay to get that: https://shop.propellerheads.se/product/korg-monopoly/

db3 · Post by **db3** » Thu Oct 30, 2014 8:31 pm

Lee702 wrote:I remember sbangs_air saying you get both but they have you choose when you check out to gauge what platform people are using. So send sbangs_air a PM and he should help you out.

This ^
NB) I was provided with mac and pc download versions of other Air synths after purchase.

Loki Fuego · Post by **Loki Fuego** » Fri Oct 31, 2014 10:11 am

Yep, they give you two authorizations (i.e. two computers).

iDesignSound · Post by **iDesignSound** » Fri Oct 31, 2014 10:58 am

Ohmforce do this, very annoying

whyterabbyt · Post by **whyterabbyt** » Fri Oct 31, 2014 11:11 am

iDesignSound wrote:Ohmforce do this, very annoying

No they dont. They used to give people a 20-30% discount if people only wanted the license for one single platform, but some of the people who'd got it cheap bitched about it being unfair that they'd have to pay 'extra' (ie the difference) to get additional platforms, so OhmForce stopped doing the discounted version.

Nose removed, face successfully spited.

Robmobius · Post by **Robmobius** » Fri Oct 31, 2014 11:23 am

Double post.

TheKid · Post by **TheKid** » Fri Oct 31, 2014 12:40 pm

Ask for a refund and don't buy their stuff ever again as long as they keep proceeding that way. As mcnelson said: vote with your wallet. I also avoid those companies, just like companies with iLok/elicenser no matter how good their products are. I'd totally buy the Riser, but I can't encourage their ways of doing business. These companies seem to make enough money without me, they'll survive it.

I'm totally fine with Ohmboyz reducing the price for only one platform.

fmr · Post by **fmr** » Fri Oct 31, 2014 12:56 pm

TheKid wrote:Ask for a refund and don't buy their stuff ever again as long as they keep proceeding that way. As mcnelson said: vote with your wallet. I also avoid those companies, just like companies with iLok/elicenser no matter how good their products are. I'd totally buy the Riser, but I can't encourage their ways of doing business. These companies seem to make enough money without me, they'll survive it.

I'm totally fine with Ohmboyz reducing the price for only one platform.

He doesn't need to ask for a refund, since, AFAIR, he didn't buy it. And if you had read the entire posts you sould have noticed by now it's a falsa alarm. You get licenses for bioth platforms, if you need. You have up to three authorizations, if I'm not mistaken, and any of them can be on any supported platform.

But I agree that the answer he got is misleading, though. Incompetent service.

el-bo (formerly ebow) · Fri Oct 31, 2014 12:57 pm

whyterabbyt wrote:Nose removed, face successfully spited.

fluffy_little_something · Fri Oct 31, 2014 12:58 pm

I guess they think like: We sell one license to one customer, who either has an Apple or a Windows computer. If we provide both, the customer might give the other license to someone else, i.e. we lose one potential customer.

Mivo · Post by **Mivo** » Fri Oct 31, 2014 2:47 pm

Haven't encountered this myself, but I would not buy a product where I'd have to buy the Windows and Mac versions separately.

Bad way to sell virtual instruments